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Category: News

UPDATE 4.5 Hero & Item Balance Changes

  • Vainglory
  • |
  • Jul 12, 2019

 

 Vainglory Update 4.5 comes with some new tweaks to help your gameplay shine this Summer along with some notes to help you understand the why’s. Check out the balance changes coming for Update 4.5 below!

HEROES

When it comes to choosing her engages, Anka had a little too much freedom in team fights. These changes will dial back that window and make it a bit harder for her to straight up assassinate a full health target.

ANKA

GYTHIAN PROMISE (PERK)

  • Missing Health Damage
    • 19% + 1% per hero level → 20% at all levels

SHIMMER BLADE (A)

  • Blink Available Duration
    • 3.0s → 2.5s

DANCE OF BLADES (B)

  • Multi-hit Damage Reduction
    • 50% → 33%

Blackfeather hasn’t seen a lot of success in recent days. These changes should help him get into back the fight and stay there assuming that he is, uhhhh ‘On Point’ about landing his B Ability.

BLACKFEATHER

FEINT OF HEART (A)

  • Base Damage
    • 60 / 95 / 130 / 165 / 200 → 60 / 105 / 150 / 195 / 240

ON POINT (B)

  • Barrier Strength
    • 125 / 175 / 225 / 275 / 325 → 125 / 200 / 275 / 350 / 425

Caine is still a touch too strong. With that in mind, these changes should curb Caine’s lane harassment and make it harder for him to execute targets in the late game.

CAINE

TRIPLE TAP (A)

  • Slow Strength
    • 30% / 35% / 40% / 45% / 65% → 25% / 30% / 35% / 40% / 50%

LAST RITES (C)

  • Explosion Damage
    • 225 / 300 / 375 → 125 / 200 / 275
  • Execution Threshold
    • 15% / 20% / 25% → 15% / 17.5% / 20%

Celeste traditionally had one of the lowest cooldowns and highest damage output of any mage in the game. Now she’ll have to be a little more mindful about her Heliogenesis placement, so play smart!

CELESTE

HELIOGENESIS (A)

  • Cooldown
    • 2.8s / 2.4s / 2.0s / 1.6s / 1.2s → 2.8s / 2.6s / 2.4s / 2.2s / 1.8s
  • Star Duration
    • 8s → 10s

SOLAR STORM (C)

  • Lead Star Crystal Ratio
    • 100% → 80%
  • Trailing Star Crystal Ratio
    • 20% → 15%

The disparity between the damage Joule sustains on the back versus the front was massive, so we gave her a bit of a bump to her base stats. We also turned her Thunder Strike into weapon damage so she can take advantage of piercing & Breaking Point a bit better.

JOULE

STATS

  • Armor (Levels 1 – 12)
    • 25 – 75 → 35 – 100
  • Shield (Levels 1 – 12)
    • 20 – 55 → 25 – 75 

THUNDER STRIKE

  • Base damage is now weapon instead of crystal
  • Weapon Power Ratio
    • 200% → 220%

Kestrel hasn’t been as much of a favorite these days when compared to other carries. These changes should strengthen her weapon path and grant her a little more safety in teamfights.

KESTREL

GLIMMER SHOT (A)

  • Basic Attack Weapon Ratio
    • 105% / 110% / 115% / 120% / 125% → 110% / 115% / 120% / 125% / 135% 

ACTIVE CAMO (B)

  • Base Stealth Duration
    • 1.0s → 1.2s

KRUL

Despite the changes last patch, Krul still just isn’t as scary as he needs to be, so we’re strengthening his early game a bit and making it easier for him to stalk his foes in the jungle. 

SHADOWS EMPOWER ME (PERK)

  • Brush Charge Time
    • 1.0s → 0.7s

SPECTRAL SMITE (B)

  • Damage Per Stack
    • 15 / 30 / 45 / 60 / 90 → 25 / 40 / 55 / 70 / 100
  • Heal Per Stack
    • 15 / 20 / 25 / 30 / 40 → 25 / 30 / 35 / 40 / 50

LEO

Leo’s buffs from the last patch, though well intended,  were causing him to do a liiiiiitttle too much damage when combined with the empowerment from Lion’s Might. These changes should make him much more reasonable, leveling out his burst, especially when it comes to the late game.

CRUSHING STRIKE (A)

  • Weapon Ratio
    • 320% → 300%

LION’S MIGHT (C)

  • Empowerment Bonus
    • 10% / 25% / 40% → 15% at all levels
  • Lion’s Might: Crushing Strike Bleed Weapon Ratio
    • 100% → 50%
  • Lion’s Might: Crushing Strike Bleed Duration
    • 4s → 3s

MALENE

A lot of Malene’s damage comes from her basic attacks which are essentially unavoidable, so we decided to shift some of that power into other parts of her kit for the greater good.

MASKED BALL (PERK)

  • Basic Attack Crystal Power Ratio
    • 60% → 50%

LIGHT RIBBONS (A1)

  • Crystal Power Ratio
    • 100% → 110%

SHADOW TENDRILS (A2)

  • Crystal Power Ratio
    • 60% → 65%

ENCHANTED TRANSFORMATION (C)

  • Dark Form Empowerment Crystal Power Ratio
    • 80% → 50%
  • Dark Form Empowerment Base Damage
    • 40 / 80 / 120 / 160 → 30 / 60 / 90 / 120

SAMUEL

Samuel has been one of the top mages for a little while now. We like to keep things interesting and fresh around here, so this should bring him more in line with other mid laners.

MALICE AND VERDICT (A)

  • Crystal Ratio
    • 100% → 90%
  • Empowered Crystal Ratio
    • 110% → 100%

SILVERNAIL

Silvernail has fallen out of favor in the carry lineup, so we wanted to bump him back up a bit. This should give the grizzled hunter a needed boost to his crossbow.

DOUBLE SHOT (PERK)

  • Base Reload Time
    • 4.5s → 4.0

SKAARF

The general movement speed changes have made it a little difficult for Skaarf to find his place in the meta. These changes should help him land his core ability a little easier.

SPITFIRE (A)

  • Projectile Speed
    • 12.5 → 14.5
  • Crystal Power Ratio
    • 90% → 110%

GOOP (B)

  • Unignited Slow Strength
    • 30% → 40%
  • Ignited Slow Strength
    • 15% → 20%

TAKA

Triple Tyrants Monocle + Tension Bow Taka has been running amok at higher tiers. His House Kamuha perk was giving a lot of bonus damage to players who decided to stack crit and gave him the ability to outduel just about anyone. This should take him back down a notch and make things more reasonable.

HOUSE KAMUHA (PERK)

  • Damage from Mortal Strikes can no longer crit
  • Movement Speed Bonus
    • 2.0 → 1.7

VOX

Crystal Vox’s resonance bounces during the laning phase makes it a little too easy to harass the enemy laner and translates into massive AoE damage during team fights. This will tone down his crystal path a bit while redistributing some of his power into weapon builds.

JULIA’S SONG (PERK)

  • Resonance Crystal Ratio
    • 85% → 70%

SONIC ZOOM (A)

  • Basic Attack Damage on Overdrive
    • 50% → 70%

WARHAWK

Warhawk’s bravado just wasn’t enough to stand up to the villains in the last patch so we’re giving him a helping hand. This should make it easier for him to land an empowered basic attack after Rocket Ride as well as giving his ultimate more distinctive usage depending on his build path.

MK-II ANNABELLE (PERK)

  • Basic Attack Range Bonus
    • 2.0 → 4.0

ROCKET RIDE (A)

  • Cooldown
    • 12s / 11.5s / 11s / 10.5s / 9s → 10s / 9.5s / 9s / 8.5s / 7s
  • Energy Cost
    • 45 / 55 / 65 / 75 / 85 → 30 / 35 / 40 / 45 / 50
  • Base Damage
    • 75 / 125 / 175 / 225 / 325 → 95 / 145 / 195 / 245 / 345
  • Crystal Ratio
    • 110% → 125%

VACUUM GRENADE (B)

  • Energy Cost
    • 60 / 70 / 80 / 90 / 100 → 40 / 45 / 50 / 55 / 60
  • Stun Duration
    • 0.3s → 0.5s
  • Overdrive Stun Bonus
    • 0.6s → 1.0s

MIGHTIEST BARRAGE (C)

  • Weapon Ratio on Impact
    • 80% → 200%
  • Crystal Ratio on Impact
    • 100% → 70%
  • Crystal Ratio on Burn
    • 70% → 100%
  • Slow Strength
    • 15% / 25% / 35% → 25% / 35% / 45%
  • Burn Damage Per Second
    • 140 + 60 per level → 180 + 60 per level

 

 

ITEMS

CELESTIAL SHROUD

We’re giving Celestial Shroud an easier build path that also helps players by letting them hold onto a reflex block during the mid game. The item’s final state is still passive, but now you have a block while you’re building!

  • Now builds from Reflex Block + Kinetic Shield
  • New stats
    • +300 Health
    • +95 Shield

REFLEX BLOCK

The cooldown for Reflex Block was too high, making it difficult to have it available enough during important teamfights.

  • Active cooldown
    • 120s → 90s

AEGIS

  • Active cooldown
    • 60s → 45s

 

Thats all the changes coming in 4.5 ! Keep your eyes open for the 4.5 Update notes coming soon!

Vainglory Community Art Contest

  • Vainglory
  • |
  • Jul 03, 2019

Vainglory Skin Art Contest for Update 4.5!

 

#VaingloryArt #CommunityArtVG

We have so many wonderful artists in the Vainglory community – we want to celebrate all of you amazing artists and give you a little tease for the new skins coming in update 4.5 at the same time. We’ll give you the skin name as an inspiration, and you create art for it! Draw, paint, sculpt – whatever suits you!  

 

 

What do I need to do to enter?

Using only the skin name as inspiration, create your unique vision for the new Vainglory skins coming in update 4.5! You can use any form of artistic medium just make sure you include a picture with the hashtags #VaingloryArt and #CommunityArtVG – make sure to tag @Vainglory in your posts so we can see the entry!

Winners will receive the skin they created their vision for when the update releases – we can’t wait to see how your ideas line up with the official art for our skins!

 

Skin Names for the 4.5 Art Contest are:

  • Wu Xing Forest Kestrel
  • Poseidon Lance

Dates:

  • Tuesday July 3- Monday July 8.
  • All submissions must be posted by Monday July 8.
  • Winners will be announced just before the update. Good Luck!

 

 

Rules:

  • All art submitted must be original!
  • Sign your artwork with your player name(IGN) and/or handle before posting
  • Include these hashtags in your post: #VaingloryArt #CommunityArtVG @vainglory
  • Don’t forget to include your player name with correct spelling and capitalization
  • Your post must not start with the @ symbol
  • You must be following our official Twitter, Facebook or Instagram account to be entered
  • Don’t forget to tag @vainglory 
  • You can enter as many times as you like with unique/original artworks
  • Artwork must be submitted through Facebook, Instagram or Twitter – make sure to tag the official account!

 

Prizes:

  • 3 submissions will be chosen as winners for each of the skins in the contest and winners will receive the new skin on the next update!

Update: Permanent Experience Boost Bug

  • Vainglory
  • |
  • Jun 19, 2019

Good news everyone! Our developers have been hard at work in the Lair and have managed to isolate and fix the bug causing lower than expected experience rewards for the permanent exp boost feature. We initially thought this to be a visual bug but thanks to our community we were able to track down and confirm this was a genuine bug in the way the boost was working. We have done some internal testing and have confirmed this now appears to be working as intended.

We understand that many of you were frustrated having bought the boost, only to find that it wasn’t working as intended. As a sign of our appreciation for your patience and help with getting to the bottom of this issue we are gifting 100 ICE and 1000 Glory to any account with an active permanent exp boost during update 4.4. This means if you purchase a permanent exp boost this update you will also be eligible for this gift. If you have an active boost you can claim this gift in the market under the “featured tab” from next Wednesday (26th June!).

Thank you again for your patience.

UPDATE 4.4: The Mighty Warhawk

  • Vainglory
  • |
  • Jun 18, 2019

TABLE OF CONTENTS

THE MIGHTY WARHAWK
SKINS
SUMMER SALES
4.4 EVENT MODES
BUG FIXES
BALANCE & META

THE MIGHTY WARHAWK

Warhawk is a mighty mobile mage that uses his Rocket Launcher to deal damage and maneuver deftly around the battlefield. He excels at controlling large areas using  his Vacuum Grenade and Mightiest Barrage and can easily get himself out of trouble if enemies don’t CC him down. Get ready to zone the enemy and rule the map with this tiny but mighty Bleekos badboy.

 

HERO ABILITIES

MK-II ANNABELLE (PERK)

After casting an ability, Warhawk’s next basic attack has increased range and deals bonus CP damage.

ROCKET RIDE (A)

Warhawk fires a rocket that deals damage in a small AoE on impact. The blast from the gun is so powerful that the kickback sends Warhawk backwards at the same time.

VACUUM GRENADE (B)

Warhawk throws a grenade to a target location. Upon reactivation (or when it times out), it will detonate and pull enemy heroes towards the center, stunning those caught in the blast.

 

MIGHTIEST BARRAGE (Ultimate)

Warhawk takes aim and selects up to three locations before firing a missile to each marked spot, dealing damage on impact and scorching the ground. Enemy heroes standing in scorched areas take damage over time and are slowed.

TALENTS

 

HEALING BOMB (Rare)

Vacuum Grenade now also provides a substantial heal to allies in the blast radius.

 

ROCKETEER (Epic)

Rocket Ride’s knockback is greatly increased and deals increased damage.

SUPER MEGA BARRAGE (Legendary)

Mightiest Barrage can now target five locations. The impact damage is decreased but the burn is drastically increased.

 

SKINS

 

‘NETHERKNIGHT’ VOX (LEGENDARY)

Arising from the depths of The Nether to join his father in combat, Netherknight Vox will be available for purchase at launch! This scorcher of a skin is sure to resonate with you!

‘SUMMER PARTY’ GWEN (SPECIAL EDITION)

Circle the pool floats! Summer Party Gwen is making a splash, so hop in the pool and cool off with this sweet summer skin! She’ll be joining the party and available for purchase when the update drops. Remember, Special Edition skins are only available for a limited time so be sure to pick this beauty up!

‘DEMOLITION’ WARHAWK (RARE)

He’s a little guy with a big gun and he’s got presents for everyone! Demolition Warhawk comes blasting into the fight and is yours for direct purchase at launch. Get yours and destroy the enemy in style!

 

SUMMER SALE-A-BRATION!

SUPER SUMMER SKIN SALES!

What better way to celebrate the start of Summer Season than an awesome sale on your favorite Summer Party Skins? These Special Edition skins are not available for purchase so this is a unique opportunity to get one of your very own through some sizzling summer chest sales! To sweeten the deal , your first pull from a chest for any new 4.4 Skins and Summer Party skins is FREE!

(Note: SE Summer Party Gwen will be available for Opals in update 4.5)

 

A GLORIOUS SUMMER AWAITS

The Glory is yours my friends! To celebrate the start of Summer Season we are giving everyone a 25% Glory boost for all of 4.4! Get updated, get on and get that Glory!

 

BUT THATS NOT ALL…

We’ve got even more special sales coming your way this update. Check the market for special deals and holiday promotions on skins, talents, keys and more! Be on the lookout for new ways to save and to earn! 

 

 

4.4 EVENT MODES

 

EVENTS FOR ALL!

Rotating Event Modes abound this Summer and each Event Mode will run for a full week! Check out the schedule below for 4.4’s event rotation and get battle ready!:

    • RUMBLE (6/20)
    • ARAM (6/27)
    • 3V3 CASUAL (7/4)
    • ARAM  (7/11)

 

FRIENDS LIST REMINDER!!

Your Friends List is getting an overhaul in update 4.4! To initiate the refresh process, just update and log in anytime during update 4.4. Any accounts that are not logged in to during this update will lose their Friends List so make sure to log in while 4.4 is active! All of the details on this Friend List refresh and database change can be found in our recent article HERE.

 

 

  • BUGS BUGS BUGS

Missed our article on what bugs we’re working on and how we tackle them? Get in the know and read HERE for all the latest news on the Battle of the Bugs! 

BALANCE CHANGES AND META

 

  • That’s not all for 4.4, there’s more! In case you missed the latest changes to all the things, head over to the Balance Notes now to check out all the Hero & Item changes coming in Update 4.4!

UPDATE 4.4 Hero & Item Balance Changes

  • Vainglory
  • |
  • Jun 15, 2019

 

Just in time for Summer, Vainglory Update 4.4 brings some needed tune-up’s and tone-down’s (Caine *cough, cough*) with it to help you kick off the season right. Check out the balance changes coming for Update 4.4 below!

HEROES

While this may look like a small change, it has a big impact on Alpha’s overall power. Stay at max stacks to see a big jump in overall damage.

ALPHA

CORE CHARGE

  • Max Core Overload Stacks
    • 3 → 4

 

As players became accustomed to Caine’s playstyle, his win rate started to climb dramatically. We’ve adjusted his power level to be more reasonable and his Once More should be a lot less available for players who don’t invest in cooldown.

CAINE

PEACEMAKER (PERK)

  • Bonus Basic Attack Damage
    • 115% → 110%
  • Reloading Speed Boost
    • 2.0 → 1.3

TRIPLE TAP (A)

  • Weapon Ratio
    • 125% → 115%
  • Range
    • 9.5 → 8.0

ONCE MORE (B)

  • Cooldown Reduction on Basic Attack
    • 1.5s → 1.0s

 

Catherine’s shield tends to be come down very quickly as games progress, especially in 5v5. These changes should make it a little easier for her to stay in the fight and get stacks safely in the early game.

CATHERINE

STATS

  • Base Armor
    • 30 → 35
  • Armor Per Level
    • 5 → 5.91
  • Shield Per Level
    • 3.6 → 4.6

MERCILESS PURSUIT (A)

  • Cooldown
    • 16/15/14/13/12 → 14/13/12/11/10

STORMGUARD (B)

  • Cooldown
    • 8.0 / 7.5 / 7.0 / 6.5 / 6.0 → 10 / 9.5 / 9.0 / 8.5 / 8.0
  • Base Duration
    • 3s → 4s
  • Shield Duration Reduction Per Proc
    • 0.4s → 0.2s

 

Inara’s team movement speed boost gave her amazing utility in coordinated play but felt lacking everywhere else. These changes give her abilities more significant overdrive incentives and allow players to choose to lean more heavily into damage or utility.

INARA

DANCE OF LEAVES

  • Damage
    • 80/140/200/260/320 → 80/140/200/260/480

BANISHING KICK

  • Damage
    • 60/90/120/150/180 → 60/120/180/240/360

NATURE’S WRATH

  • Move Speed Duration
    • 10 → 7/8/9

 

Krul has been struggling for the last few updates, so we wanted to show him some love. This change should help him get to max stacks faster,  where he is most effective.

KRUL

FROM HELL’S HEART

  • Now applies 2/3/4 stacks of Weakness based on level

 

Some players seem to have been struggling with Leo during his debut due to his his low defensive stats and telegraphed abilities. These changes are targeted towards making him last a little longer in fights while also making his abilities feel more rewarding to hit.

LEO

STATS

  • Base Health
    • 702 → 830
  • Health Per Level
    • 148 → 160
  • Base Armor
    • 30 → 35
  • Base Shield
    • 20 → 25
  • Shield Per Level
    • 3.6 → 4.6
  • Base Weapon Power
    • 80 → 95
  • Weapon Power Per Level
    • 8.0 → 9.0

CRUSHING STRIKE (A)

  • Damage Overdrive Bonus
    • 90/160/230/300/370 → 90/180/270/360/540
  • Weapon Ratio
    • 280% → 320%

LION’S FURY (C)

  • Base Damage
    • 200 / 300 / 400 → 250 / 375 / 500

 

Just a little quality-of-life change that helps Munions keep up with Petal when she uses trampoline or gets a speed boost!

PETAL

MUNIONS

  • Movement Speed
    • 5.0 → 6.0

 

As hero movement speed increased, Rona struggled to stick to her enemies while in the middle of her Whirlwind. This should make it a little easier for her to chase.

RONA

WHIRLWIND

  • Self Slow
    • 20% → 10%
  • Fortified Life Gain
    • 100 / 150 / 200 → 100 / 200 / 300

 

ITEMS

Atlas Pauldron was a niche item that specifically stopped attack speed carries that didn’t rely on their abilities. This created unclear gameplay as it was much more effective against heroes like Ringo while being fairly useless against heroes like Caine or Joule. With these changes Atlas Pauldron should be a solid purchase for any Captain when facing against a weapon power threat.

ATLAS PAULDRON

  • Attack Speed Debuff
    • 65% → 50%
  • Debuff now also reduces outgoing weapon damage by 30%

 

 

Thats all the changes coming in 4.4 ! Keep your eyes open for the 4.4 Update notes coming soon!

Friend List Database Migration for Update 4.4

  • Vainglory
  • |
  • Jun 10, 2019

Important news everyone! In update 4.4 we will be migrating our friends list database for all Vainglory accounts.

Why you ask? To put it simply, we are moving the database to improve performance issues related to the friends list. This should alleviate issues particularly for people with huge numbers of friends, especially if a large chunk of those friends are currently inactive.

How does this affect you? This database migration will be taking place during the 4.4  Update. Anyone that logs into their account during Update 4.4 will automatically send friend requests to everyone on their previous friends list. Friends that were on your list will automatically send friend requests back to you when they update and log in, resulting in them appearing on your friends list again automatically. (No, you will not have to manually accept/decline hundreds of requests!) This change will have little to no impact on active accounts, as your friends who are online regularly will automatically appear on your friends list again once they log in to Update 4.4.

Important Note!:  Anyone who does NOT log in during update 4.4 will have their friends list wiped. If you want to keep your friends list intact, you MUST log in to Vainglory during the 4.4 Update Cycle. The aim with this change is to reduce the size of players friends lists who have inactive friends,  helping boost game performance and reduce strain on the friends list database.

Friends List Cap: With this migration, the friends list will also be capped to a maximum of 500 friends. We are aware that some players may need a cap that exceeds this number and we will adjust this value on an individual basis for people that require the higher cap. But wait, I have more than 500 friends, will they all get invites? Yes, to reiterate, all of your current friends on your list will receive an automatic invite when you log in to Update 4.4. The first 500 of those friends who log in to Update 4.4 will automatically friend you back!

Wrapping it up, make sure you LOG IN at least once during Update 4.4 to retain your active friends list as you will automatically send friend requests to your previous friends list upon logging in. See you in 4.4!

 

How we tackle bugs.

  • Vainglory
  • |
  • Jun 05, 2019

Hey all!

As part of our continued focus on communication I wanted to share a little insight into the bug fixing process that happens at SEMC. We receive many, many, many bug reports through our ticketing system (at this current time we have over 1000 reports in the log being worked through) and for our engineers to target those reports they need to work through them on a case-by-case basis attempting to reproduce the bugs themselves.

Our talented engineers have a large list of bugs that are currently being fixed for the 4.4 cycle (bugs do also get hotfixed live too, if they are critical). I wanted to share some, but not all, of the bugs currently being worked on for the next cycle:

  • Bugged quests (several bugs relating to quests including quests not being available and some quests not progressing)
  • ARAL not consistently available in private parties
  • Profile UI blank for some accounts
  • Party UI ‘flickering’ when users tap on the chat field
  • 3V3 ranks not being rewarded after the first few games
  • PC client issues including black UI assets and inability to center on hero with spacebar
  • Players unable to open level chests
  • Points not being added after a victory
  • Unable to double rewards by watching ads
  • Sometimes causing a grey screen when moving between elements of the game
  • A number of critical bugs in the Chinese client specifically

These are not all the bugs currently being worked on, but they are a selection of bugs being worked out for update 4.4.

Why is a heavily reported bug not on the list or not fixed yet you may ask?

This could be for numerous reasons. Firstly whenever a bug is reported the team needs to attempt to reproduce the bug themselves whilst monitoring areas of the code to see which part is being affected and what specifically needs fixing – not all bugs are easily reproducible and not many bug reports have reproduction instructions. While we do try to catch and fix as many as possible before each release, sometimes things manage to slip through and make trouble for all of us. We’re here to help, and while we’re here, we’d like to help you understand what we need to know to investigate. As many of you know, one of the first responses you are likely to get when you come across a bug in the game and post it somewhere is, “Did you report it?”. Reporting bugs is one of the most helpful steps you can take, but in order for us to address the reported bugs, we need some specific information. The following things greatly increase our chances of being able to reproduce and ultimately fix that annoying bug you are experiencing. Here is the basic info we need to start looking into your issue:

  • What is the bug or issue?
  • Can you consistently make the bug happen? 
  • How do you make it happen? Step-by-step instructions to reproduce the bug are invaluable.
  • What do you think the correct behaviour should be?
  • What’s your IGN and Server Region?
  • Do you play  on Mobile or Computer?
  • What device and Operating System (OS) version are you using?

Secondly, as we continue to add new content and fix existing bugs on an update-by-update basis, more bugs will pop up. These can be anything from minor inconveniences to major game breaking bugs that should not make it to live! Here is a small video showcasing some of the more interesting PBE bugs that we have to deal with before we push an update live.

We also find that when we fix one bug it creates more issues and sometimes bug fixing can be a cascading chain where fixing one thing creates 99 problems you never knew you had.

If you want to help us please make sure you read the bug reporting instructions above to learn how to effectively report a bug! Reproduction instructions are incredibly useful and help our team with the isolation of the bug allowing it to be targeted for a fix! Of course, some bugs just aren’t this simple and fixes will take longer but we hope to get as many of them as we can before each update goes live!

Cheers,

Excoundrel

A word on the API and Vainglory Esports

  • Vainglory
  • |
  • May 21, 2019

Reviving regular communication is something that we are focused on improving here at SEMC; especially as we take our next step into becoming a multi-title game development company. We want to take this time to address some of the topics that often pop up on various social media platforms in the hopes that we can create an honest and open dialogue with you, our community. As we move forward, and begin to build on the Vainglory universe in new and exciting ways, we want to include you in the journey.

As most of our players know, the API has been out of action for some time now and we’d like to take a moment to explain what happened and what the status is for the API currently. The Vainglory API was originally developed and managed by our partners MADGLORY; they did an amazing job building it. The API showcased how Vainglory data could be visualized in practical, fun and informative ways,  however, from the outset, the API was designed to be maintained externally. The development team was ultimately acquired in 2018; and support of the Vainglory API was shifted to our internal team within Super Evil. As things progressed, supporting the full function of API in its current iteration became more and more difficult for the team to keep up with, due to the pace of our update cycles and shifts in focus. We’ve tried our best to adjust what we’ve been able to support and how we can best achieve that since then but ultimately it proved too difficult a situation to resolve. We hope to explore this further down the road; but at this time we have hit pause. We want to give a huge shout out and thank you to the API development community for all of your patience and hard work in building with us on this journey and being a core thread in the fabric of the game.

Secondly we want to take a moment to talk about Vainglory esports and our decision to shift focus away from it. Our goal with Vainglory has always been to build a deep and immersive gaming experience on mobile; the nature of the game combined with the depth Vainglory had to offer naturally gave rise to an immediately competitive community. What began as an endeavour to create tools for our budding esports players (at one point there were no spectator slots!) quickly snowballed into a full-scale esports production ran by our entire team at the lair. The passion we had and the experiences we tried to create for our most engaged community fueled our passion to build the esports programme; but it very quickly became clear that the planning, resourcing and running of our esports events sapped huge amounts of time away from our development team and ultimately the development of the game itself. Esports is something that we’re hugely passionate about but the sacrifices we had to make at the time to keep it afloat weren’t worth the results. Our changing strategy has meant we have had to take a more supportive role in esports, allowing our partners and community (we see you EPL!) to take the leading role when it comes to organisation. We will continue to support esports initiatives when they present themselves but the mainstay of our focus will always be on the development of rich and engaging gaming experiences such as Vainglory itself.

Expect more regular communication from us in the coming weeks (in blogs, in vods, in streams… ) where we will share more developer updates (yes including the status of bugs where we can!), developments on upcoming projects, and our roadmap for Vainglory!

Ciarnan ‘Excoundrel’ Lowe

An Update from the Lair

  • Vainglory
  • |

Vainglory began with a vision to bring an uncompromising MOBA experience to mobile gamers across the world. We wanted to show that touch controls could parallel traditional PC controls and in some cases even surpass them. From our initial release of Kindred, as a beta in Singapore, all the way to the release of 5v5 and our cross-platform vision we have tried to innovate and bring the best possible experience to players. We have been on an incredible journey with you; from our keynote on the Apple stage to having one hundred thousand concurrent viewers for our world championships in 2017. We even have an entire iPhone ad centered around our game.

We’ve learned so much. We were too enthusiastic with our esports programme and whilst it was a wonderful journey it wasn’t sustainable and it didn’t achieve what we thought it might when we initially set out. We’ve struggled to maintain good, frequent communications with the community; we want to get this right for the future to ensure that we maintain a strong bond with our community going forward. We also know that 5v5 didn’t resonate with the wider audience the way we thought it might and although we are incredibly proud of the product itself it’s something that definitely split our existing player base. What we want you to know however is we are listening; we read everything that goes up online, we play the game daily and we are constantly looking to make positive changes within Vainglory. The lessons that Vainglory has taught us will continue with SEMC for our developmental life.

At SEMC we believe gamers deserve to play together in beautiful, responsive and deep AAA experiences, whichever their native platform or control mechanism. We are always looking to push the boundaries of technological capability; bringing a MOBA to the mobile platform with true touch screen controls, pushing the limits of graphical capabilities on mobile devices and bringing Vainglory to the forefront of cross-platform parity with our launch onto PC and MAC. However, we want you to be on the same page as us to be as open as possible with our community. We feel Vainglory is in a good spot as a package right now. Our goal with Vainglory development is now to refine the game. Continue to expect month to month updates; bringing balance changes, new heroes and all the regular content you have come to expect. Our main focus will be fixing existing bugs and polishing the overall gameplay; both ingame and out (sorry guys, nothing crazy like 10v10 in the works).

We actually want to let you in on an evil secret. For some time now our creative geniuses have been working hard on multiple new projects alongside Vainglory (shh!). We aren’t sharing details yet, but what we can tell you is that you may see the Vainglory universe expanding in the future, in more places than one. We also have some other surprises coming, so expect a lot of announcements over the next few months as we continue to evolve the way we work and release content. Keep your eyes peeled this coming Winter for some big news and your chance to get involved in the future fun.

Vainglory has been an amazing journey so far and we intend to continue to support and care for Vainglory as much as we did before – especially as we continue to focus on China as an emerging market for the game. We just wanted to share our plans with you, our community, and to let you know about some of the exciting things we have in store as well as reflect on some of the lessons we have learnt throughout the development of our first title.

We created Vainglory for you to enjoy and we will continue to enjoy the game with you for years to come but we also hope you will continue to support us and share in the exciting adventure that is just around the corner.

From the bottom of our hearts, thank you for all the support over the years.

Ciarnan ‘Excoundrel’ Lowe

UPDATE 4.3 Hero & Item Balance Changes

  • Vainglory
  • |
  • May 11, 2019

We’re coming in hot with some fine tuning to maximize the sheer awesomeness of your gameplay experience. Check out the balance changes coming for Update 4.3 below!

5V5 META

 

BLACKCLAW

  • Fire Breath Cooldown (Uncaptured)
    • 7 → 5
  • Armor & Shield Pierce
    • 20% → 25%

GHOSTWING

  • Armor & Shield Pierce
    • 20% → 25%

HEROES

BARON

STATS

  • Range
    • 5.9 → 5.7

ION CANNON (C)

  • Bonus Attack Range
    • 0/0.8/2.4 (Bug, now fixed) → 0.6/1.2/1.8

 

BLACKFEATHER

ON POINT (B)

  • Barrier Duration
    • 1.2 → 2

 

GWEN

STATS

  • Range
    • 6.2 → 6.0

SKEDADDLE (B)

  • Cooldown
    • 20/18/16/14/10 → 19/18/17/16/14

 

IDRIS

SHROUDSTEP (A)

  • Cooldown
    • 13/12/11/10/8 → 11/10.5/10/9.5/8

 

KINETIC

STATS

  • Range
    • 6.1 → 6.0

PLASMA DRIVER (A)

  • Energy Cost
    • 25 → 20/25/30/35/40

INERTIAL DASH (B)

  • Empowered Duration
    • 5 → 3
  • Bonus Damage
    • 40/45/50/55/60% → 30/35/40/45/50%
  • Slow Duration
    • 1.5 → 1

 

KOSHKA

BLOODRUSH (PERK)

  • Duration
    • 3 → 2

 

KRUL

SPECTRAL SMITE (B)

  • Cooldown
    • 12/12/12/12/10 → 10/10/10/10/8

 

MAGNUS

MYSTIC MISSILE (A)

  • Split Missile Range
    • 8 → 6

SERAPHIC FLARE (ULT)

  • Split Missile Range
    • 8 → 6

 

RINGO

TWIRLING SILVER (B)

  • Cooldown
    • 10 → 8

 

SILVERNAIL

STAKE (A)

  • Cooldown
    • 8/8/8/8/8 → 8/8/8/8/7
  • Slow
    • 35% → 40%

 

TAKA

KAKU (B)

  • Bonus Movespeed
    • 1.25/1.5/1.75/2/2.5 → 1.7/1.8/1.9/2/2.5

 

VARYA

STATS

  • Range
    • 6.2 → 6.0

ARC RECURSION (B)

  • Cooldown
    • 25/23/21/19/15 → 23/22/21/20/18
  • Barrier Duration
    • 3.5 → 2

 

VOX

STATS

  • Range
  • 5.6 → 5.8

 

Thats all for now folks! Keep your eyes open for the 4.3 Update notes coming soon!

Terms Of Use Agreement

Terms Of Use Agreement

Last Modified: September 8, 2014

Vainglory™ (the “Game”) is a free-to-play, session-based, multiplayer online battle arena game developed and operated by Super Evil MegaCorp (“Super Evil”). For purposes of this Agreement (defined below), “you” and “your” mean the user of the platform on which the Game will be or has been installed.

PLEASE READ THIS TERMS OF USE AGREEMENT (THIS “TERMS OF USE” OR "AGREEMENT") CAREFULLY. BY CLICKING THE "ACCEPT" BUTTON BELOW, OR BY PARTICIPATING IN THE GAME, OR BY USING THE HTTP://WWW.VAINGLORYGAME.COM OR HTTP://FORUMS.VAINGLORYGAME.COM WEBSITES AND RELATED WEBPAGES (THE “SITE”), YOU AGREE THAT THIS AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN CONTRACT SIGNED BY YOU. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THE AGREEMENT, CLICK ON THE BUTTON THAT INDICATES THAT YOU DO NOT AGREE TO ACCEPT THE TERMS OF THIS AGREEMENT (IF APPLICABLE) AND DO NOT PARTICIPATE IN THE GAME OR USE THE SITE.

I. LIMITED USE LICENSE

The Site and the Game are available for use only by authorized end users in accordance with the terms and conditions set forth in this Agreement. In addition to this Agreement. The Site, and the Game (collectively, the “Properties”) are provided for your individual, non-commercial, entertainment purposes only. Except as may be expressly permitted by Super Evil, you may not sell, copy, exchange, transfer, publish, assign or otherwise distribute anything you copy or derive from the Properties.

II. REQUIREMENTS

In using the Site, and/or by clicking “accept” when you install the Software, you acknowledge that you have read, understand and agree with the terms of this Agreement. You are wholly responsible for the cost of all internet connection fees, along with all equipment, servicing, or repair costs necessary to allow you access to the Game.

III. ACCOUNT INFORMATION

A. General. While some elements of the Site and the Game may be generally accessed by the public, certain aspects of the Site and the Game (e.g. posting in the Forums, as defined below) require you to create an Account by providing Super Evil with certain personal information, specifically, your email address and date of birth. You agree that you will supply accurate and complete information to Super Evil, and that you will update that information promptly after it changes. The information will be used by Super Evil for a variety of internal purposes, including without limitation, to maintain the Account, to ensure that your Account is unique, to deal with security, debugging and technical support issues, and for possible payment-related issues. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, Super Evil reserves the right to terminate this Agreement, your Account, and/or your use of the Game. Please note that in utilizing certain areas of the Site or the Game, you will be requested to provide additional information in order to complete a purchase, such as your name, full address, credit card information or other payment information as appropriate to the selected payment method.

B. Eligibility. Only “natural persons,” as opposed to any kinds of legal entities (e.g., corporations, limited liability companies, and/or partnerships), shall have the privilege of establishing an Account. By entering into this Agreement and creating an Account, you represent that you have the legal capacity to enter into a contract in the jurisdiction where you reside. You agree to comply with this Agreement on behalf of yourself and, at your discretion, any minor children for whom you are the parent or legal guardian and whom you have authorized to play the Game using your Account. You further agree that you are entirely liable for all activities conducted through your Account, and are responsible for ensuring that you and/or your child is aware of, understands, and complies with the terms of this Agreement and any and all other Super Evil rules, policies, notices and/or agreements.

THE SITE AND THE GAME ARE NOT DIRECTED AT CHILDREN UNDER 13 YEARS OF AGE, NOR DOES SUPER EVIL KNOWINGLY COLLECT INFORMATION FROM CHILDREN UNDER 13. IF YOU ARE UNDER 13, PLEASE DO NOT SUBMIT ANY PERSONALLY IDENTIFIABLE INFORMATION TO SUPER EVIL.

C. Login Credentials. In creating an Account, you will be required to select a unique username and password (collectively, “Login Credentials”), which you will use each time you access the Game using your Account. You may not share your Account with anyone other than as expressly set forth herein, and you are entirely responsible for maintaining the confidentiality of your Login Credentials and for any and all activities (including purchases and charges, as applicable) that are conducted through your Account. Please notify Super Evil immediately if you become aware of any breach of security, including any loss, theft or unauthorized disclosure of your Login Credentials.

D. Account Sales. The Account supplied to you is personal to you, and Super Evil does not recognize and expressly forbids the transfer of user Accounts. You shall not purchase, sell, gift or trade any Account, or make any such offer, and any attempt shall be null and void. Any distribution by you of your Account and/or your Login Credentials (except as expressly provided herein or otherwise explicitly approved of by Super Evil) may result in suspension or termination of your Account.

E. Suspension/Termination.

1. By Super Evil. SUPER EVIL RESERVES THE RIGHT TO SUSPEND, TERMINATE, MODIFY OR DELETE YOUR ACCOUNT AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE TO YOU, AND WITH NO LIABILITY OF ANY KIND TO YOU. Additionally, Super Evil may stop offering and/or supporting the Game at any time. For purposes of explanation and not limitation, most Account suspensions, terminations and/or deletions are the result of violation of this Agreement. Accounts terminated by Super Evil shall not be reinstated under any conditions whatsoever.

2. By You. You may terminate your Account at any time, for any reason or no reason, by contacting Super Evil at support@superevilmegacorp.com.

IV. OWNERSHIP

A. Intellectual Property. All rights and title in and to the Properties, and all content included therein (including, without limitation, user Accounts, computer code, titles, objects, artifacts, characters, character names, locations, location names, stories, story lines, dialog, catch phrases, artwork, graphics, structural or landscape designs, animations, sounds, musical compositions and recordings, audio-visual effects, character likenesses, and methods of operation) are owned by Super Evil or its licensors. The Properties, and all content therein are protected by United States and other international intellectual property laws. Super Evil and its licensors reserve all rights in connection with the Properties, including, without limitation, the exclusive right to create derivative works therefrom. You agree that you will not create any work of authorship based on the Properties except as expressly permitted by Super Evil. Additionally, except as otherwise set forth in this Section IV.A, Super Evil does not authorize you to make any use whatsoever of any Super Evil trademarks, service marks, trade names, logos, domain names, taglines, and/or trade dress (collectively, the "Super Evil Marks") under any circumstances without a written license agreement. Any reproduction, redistribution, or modification of the Properties, or use of the Properties not in accordance with the this Agreement, is expressly prohibited by law and may result in severe civil and criminal penalties.

B. Game Assets, Virtual Items. When using the Game, you may accumulate in-Game assets associated with your Account, including, without limitation, objects, artifacts, currency, items, equipment, and/or other value or status indicators (“Game Assets”) that reside on servers operated by Super Evil as data. You acknowledge and agree that such Game Assets are accumulated as part of your Account and therefore you shall have no ownership or other property interest in any of those Game Assets. You further acknowledge and agree that Super Evil has the right, but not the obligation, to delete, alter, move, remove, or transfer any and all Game Assets, in whole or in part, at any time and for any reason, with or without notice to you, and with no liability of any kind to you. Super Evil does not provide or guarantee, and expressly disclaims any value, cash or otherwise, attributed to any data residing on servers operated by Super Evil, including without limitation the Game Assets associated with your Account.

C. Unsolicited Idea Submissions. Super Evil values your feedback on its services and products, but please do not submit any creative ideas, suggestions or materials. Neither Super Evil nor any of its employees and/or contractors accept or consider unsolicited ideas, original creative artwork or other works, including, without limitation, ideas or suggestions for new or improved games or technologies, game or product enhancements, marketing plans or names for new games (collectively “Unsolicited Ideas”). Please do not send your Unsolicited Ideas to Super Evil or its employees and/or contractors. This policy is aimed at avoiding potential misunderstandings or disputes when Super Evil’ products or services might seem similar to Unsolicited Ideas that are submitted. If you do submit your Unsolicited Ideas to Super Evil or to any of its employees and/or contractors despite this policy, then you hereby acknowledge and agree that, from the time of transmission or dispatch, you grant Super Evil and its designees a worldwide, perpetual, irrevocable, sublicenseable, transferable, assignable, non-exclusive and royalty-free right and license to use, reproduce, distribute, adapt, modify, translate, create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale and import your Unsolicited Ideas, including, without limitation, all copyrights, trademarks, trade secrets, patents, industrial rights and all other intellectual and proprietary rights related thereto, in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, including, without limitation, giving the Unsolicited Ideas to others, without any compensation to you. To the extent necessary, you agree that you undertake to execute and deliver any and all documents and perform any and all actions necessary or desirable to ensure that the rights to use the Unsolicited Ideas granted to Super Evil as specified above are valid, effective and enforceable. You also give up any claim that any use by Super Evil and/or its licensees of your Unsolicited Ideas violates any of your rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein.

V. CODE OF CONDUCT

While using any of the Properties, you agree to comply with all applicable laws, rules and regulations. You also agree to comply with certain additional rules that govern your use of the Properties (the "Code of Conduct"). The Code of Conduct is not meant to be exhaustive, and Super Evil reserves the right to modify this Code of Conduct at any time, as well as take appropriate disciplinary measures including Account termination and deletion to protect the integrity and spirit of the Properties, regardless of whether a specific behavior is listed here as prohibited. The following are examples of behavior that warrant disciplinary measures:

A. Impersonating any person, business, or entity, including an employee of Super Evil, or communicating in any way that makes it appear that the communication originates from Super Evil;

B. Posting identifying information about yourself, or any other user, to the Site or within the Game;

C. Harassing, stalking, or threatening any other users in the Game;

D. Removing, altering or concealing any copyright, trademark, patent or other proprietary rights notices of Super Evil contained in the Site, the Game and/or the Software. You also may not transmit content that violates or infringes the rights of others, including without limitation, patent, trademark, trade secret, copyright, publicity, personal rights or other proprietary or non-proprietary rights;

E. Transmitting or communicating any content which, in the sole and exclusive discretion of Super Evil, is deemed offensive, including, but not limited to, language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, or racially, ethnically, or otherwise objectionable;

F. Transmitting or facilitating the transmission of any content that contains a virus, corrupted data, trojan horse, bot keystroke logger, worm, time bomb, cancelbot or other computer programming routines that are intended to and/or actually damage, detrimentally interfere with, surreptitiously intercept or mine, scrape or expropriate any system, data or personal information;

G. Spamming chat, whether for personal or commercial purposes, by disrupting the flow of conversation with repeated postings of a similar nature;

H. Participating in any action which, in the sole and exclusive judgment of Super Evil, "exploits" an undocumented aspect of the Game in order to secure an unfair advantage over other users;

I. Participating in any action which, in the sole and exclusive judgment of Super Evil, defrauds any other user of the Game, including, but not limited to, by "scamming" or "social engineering;”

J. Using any unauthorized third party programs, including but not limited to "mods," "hacks," "cheats," "scripts," "bots," "trainers," and automation programs, that interact with the Software in any way, for any purpose, including, without limitation, any unauthorized third party programs that intercept, emulate, or redirect any communication between the Software and Super Evil and any unauthorized third party programs that collect information about the Game by reading areas of memory used by the Software to store information;

K. Accessing or attempting to access areas of the Game or Game servers that have not been made available to the public;

L. Selecting a name that is falsely indicative of an association with Super Evil, contains personally identifying information, infringes on the proprietary or non-proprietary rights of third parties, or that is offensive, defamatory, vulgar, obscene, sexually explicit, racially, ethnically, or otherwise objectionable. You may not use a misspelling or an alternative spelling to circumvent this restriction on name choices. Super Evil may modify any name which, in the sole and exclusive judgment of Super Evil, violates this provision without further notification to you, and may take further disciplinary measures, including Account termination, for repeated violations; or

VI. USER CONTENT

A. Ownership. “Content” means any communications, images, sounds, and all the material and information that you upload or transmit through the Site or the Game, or that other users upload or transmit, including, without limitation, any Forum (defined below) postings.

You hereby acknowledge and agree that you remain fully responsible for and are the owner of any and all Content. However, you grant Super Evil from the time of uploading or transmission of the Content through any channel, non-exclusively, all now known or hereafter existing copyrights and all other intellectual property rights to all Content of every kind and nature, in perpetuity (or for the maximum duration of protection afforded by applicable law), throughout the universe and you hereby grant Super Evil as a present non-exclusive license of future rights all such intellectual property rights to the extent owned by you. In the event that any of the Content is not licensable, you hereby grant to Super Evil and its licensors, including, without limitation, its respective successors and assigns, a perpetual, irrevocable, sublicensable, transferable, worldwide, paid-up right to reproduce, fix, adapt, modify, translate, reformat, transmit, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice such Content as well as all modified and derivative works thereof, without compensation to you. To the extent necessary, you agree that you will undertake to execute and deliver any and all documents and perform any and all actions necessary or desirable to ensure that the rights to use the Content granted to Super Evil as specified above are valid, effective and enforceable. You also hereby waive any moral rights you may have in such Content under the laws of any jurisdiction to the maximum extent permitted by the laws of your jurisdiction. You represent, warrant and agree that none of the Content will be subject to any obligation, whether of confidentiality, attribution or otherwise, on the part of Super Evil and Super Evil will not be liable for any use or disclosure of any Content. You further acknowledge and agree that you shall not upload or otherwise transmit on or through the Site or the Game any Content that is subject to any third-party rights.

B. Consent to Monitoring. Super Evil does not, and cannot, pre-screen or monitor all Content. However, its representatives may monitor and/or record your communications (including, without limitation, Forum postings and/or Chat) when you are playing the Game or using the Site, and you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the submission of any Content. Super Evil does not assume any responsibility or liability for Content that is generated by users of the Site and/or Game. Super Evil has the right but not the obligation, in its sole discretion, to edit, refuse to post, or remove any Content. Furthermore, Super Evil also reserves the right, at all times and in its sole discretion, to disclose any Content for any reason, including, without limitation (i) to satisfy any applicable law, regulation, legal process or governmental request; (ii) to enforce the terms of this Agreement or any other agreement; (iii) to protect the legal rights and remedies of Super Evil; (iv) where someone’s health or safety may be threatened; or (v) to report a crime or other offensive behavior. Please take care to not provide any personally identifiable information in the Chat or the Forums and to abide by the Code of Conduct, understanding that you do not have an expectation of privacy in the Content you provide in the Chat or Forums, and that members of Super Evil and the Community, outside of those you play directly with or against in the Game, might have access to the information in the Chat or the Forums at any time.

C. Forums. If you have a valid and active Account, you may post communications and other content to the “forums” section of the Site (the “Forums”). You agree to abide by the Code of Conduct, as well as the policy concerning Links (found below) while participating in the Forums. You understand that much of the information included in the Forums is from other players who are not employed by or under the control of Super Evil. You further acknowledge that a large volume of information is available in the Forums and that people participating in such Forums may occasionally post messages or make statements, whether intentionally or unintentionally, that are inaccurate, misleading, deceptive, abusive or even unlawful. Super Evil neither endorses nor is responsible for such messages or statements, or for any opinion, advice, information or other utterance made or displayed in the Forums by you or the other users. The opinions expressed in the Forums reflect solely the opinions of you and/or the other users and may not reflect the opinions of Super Evil. Super Evil is not responsible for any errors or omissions in postings, for hyperlinks embedded in messages or for any results obtained from the use of the information contained in the Forums. Under no circumstances will Super Evil be liable for any loss or damage caused by your reliance on the information in the Forums or your use of the Forums. You should be aware that, when you disclose information about yourself in a Forum, the information is being made publicly available and may be collected and used by other users. When you disclose any information in a Forum, you do so at your own risk. Super Evil reserves the right to, but has no obligation to, monitor the Forums, or any postings or other materials that you or other players transmit or post on the Forums, to alter or remove any such materials, and to disclose such materials and the circumstances surrounding their transmission to any third party in order to operate the Site properly or to comply with legal obligations or governmental requests.

VII. UPDATES AND MODIFICATIONS

A. Agreement. Super Evil reserves the right, in its sole and absolute discretion, to revise, update, change, modify, add to, supplement, or delete certain terms of this Agreement as the Properties evolve; provided, however, that material changes to this Agreement will not be applied retroactively. Such changes will be effective with or without prior notice to you. You can review the most current version of this Agreement by clicking on the “Terms of Use” link located at the bottom of the Site. You are responsible for checking this Agreement periodically for changes. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in agreement or compliance with this Agreement, you must terminate this Agreement and immediately stop using the Properties. Your continued use of any of the Properties following any revision to this Agreement constitutes your complete and irrevocable acceptance of any and all such changes. If at any time you do not agree with any portion of the then-current version of a particular Super Evil policy, including but not limited to this Agreement, you must immediately stop using the Properties.

B. The Properties. In an effort to improve the Properties, you agree that Super Evil may change, modify, update, suspend, “nerf,” or restrict your access to any features or parts of the Properties, including purchased or unlockable content, and may require that you download and install updates to the Software, at any time without notice or liability to you. You also understand and agree that any such changes or updates to the Properties might change the system specifications necessary to play the Game, and in such a case, you, and not Super Evil, are responsible for purchasing any necessary additional software and/or hardware in order to access and play the Game.

VIII. LINKS

The Site may contain links to websites operated by other parties. Super Evil provides these links to you as a convenience, or other users might be posting these links as user-provided Content. Use of these links and the external websites are at your own risk. The linked sites are not under the control of Super Evil, and Super Evil is not responsible for the content available on the other sites. Such links do not imply endorsement by Super Evil of information or material on any other site, and Super Evil disclaims all liability with regard to your access to and use of such linked websites.

Should you choose to provide a link on the Site or within the Game (e.g., on the Forums or via Chat) to an external website, unless otherwise set forth in a written agreement between you and Super Evil, you acknowledge and agree to the following: (i) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with Super Evil’ and/or its licensors’ names and trademarks; (ii) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with Super Evil; (iii) when selected by a user, the link must display the external website on full-screen and not within a “frame” on the linking Site; and (iv) Super Evil reserves the right to revoke its consent to the link at any time and in its sole discretion.

IX. FEES

Some aspects of the Game may require you to pay a fee, and you agree that you will provide accurate and complete payment information to the third-party payment provider used by Super Evil. You further agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Super Evil may revise the pricing for the Game or any item associated therewith at any time. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes due and payable. Super Evil may, from time to time, modify, amend, or supplement its fees and fee-billing methods, and such changes shall be effective immediately upon posting in this Agreement or elsewhere on the Site or in the Game. If there is a dispute regarding payment of fees to Super Evil, your Account may be closed without warning or notice at the sole discretion of Super Evil.

YOU ACKNOWLEDGE AND AGREE THAT ANY APPLICABLE FEES AND OTHER CHARGES FOR FEE-BASED SERVICES ARE PAYABLE IN ADVANCE AND NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

X. NOTICE AND PROCEDURE FOR CLAIMS OF COPYRIGHT INFRINGEMENT (DMCA) If you are a copyright owner or agent thereof and believe that content posted on the Site by a Super Evil user infringes upon your copyright, please submit notice pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512(c)) to the Super Evil Copyright Agent with the following information:

A. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;

B. A description of the copyrighted work that you claim has been infringed;

C. The URL of the location on the Super Evil Site containing the material that you claim is infringing;

D. Your address, telephone number, and email address;

E. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

F. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Super Evil’s Copyright Agent can be reached by mail at: Super Evil Mega Corp, 400 1st Avenue, San Mateo, CA 94401, ATTN: Copyright Agent; or by email at: support@superevilmegacorp.com. Attachments cannot be accepted at the email address for security reasons. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed. Please note that these notifications are legal notices, and that Super Evil may provide copies of such notices to the participants in the dispute or to third parties, at its discretion or as required by law.

XI. WARRANTY DISCLAIMER

THE PROPERTIES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SUPER EVIL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WHICH MIGHT APPLY TO THE PROPERTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, AND ANY WARRANTIES AS TO THE ACCURACY, RELIABILITY OR QUALITY OF ANY CONTENT OR INFORMATION CONTAINED WITHIN THE PROPERTIES. SUPER EVIL DOES NOT WARRANT THAT THE PROPERTIES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PROPERTIES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RESPONSIBILITY FOR SELECTING THE PROPERTIES TO ACHIEVE YOUR INTENDED RESULTS, AND FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE PROPERTIES.

Because some states or jurisdictions do not allow the disclaimer of implied warranties, the forgoing disclaimer may, in whole or in part, not apply to you.

XII. INDEMNIFICATION

YOU HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS SUPER EVIL FROM AND AGAINST ANY AND ALL CLAIMS, LAWSUITS, DAMAGES, LOSSES, LIABILITIES AND COSTS (INCLUDING ATTORNEYS’ FEES) THAT DIRECTLY OR INDIRECTLY ARISE OR RESULT FROM YOUR USE OR MISUSE OF THE PROPERTIES, OR ANY VIOLATION BY YOU OF ANY OF THE PROVISIONS OF THIS AGREEMENT. Super Evil reserves the right, at its own expense and in its sole and absolute discretion, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Super Evil in asserting any available defenses.

XIII. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, AND UNDER NO LEGAL THEORY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL Super Evil BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOOD WILL, OR LOST PROFITS), OR ANY DAMAGES FOR GROSS NEGLIGENCE OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES) ARISING FROM YOUR USE OR MISUSE OF THE PROPERTIES, EVEN IF Super Evil KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL Super Evil BE LIABLE FOR ANY DAMAGES IN EXCESS OF ANY AMOUNT YOU HAVE PAID TO Super Evil FOR GAME-RELATED TRANSACTIONS, IF ANY, DURING THE SIX (6) MONTHS IMMEDIATELY PRIOR TO THE TIME YOUR CAUSE OF ACTION AROSE.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability of Super Evil shall be limited to the fullest extent permitted by applicable law.

XIV. EQUITABLE REMEDIES

You hereby acknowledge and agree that Super Evil would suffer irreparable harm if this Agreement were not specifically enforced. Consequently, in addition to such monetary and other relief as may be recoverable at law, you agree that Super Evil shall be entitled to specific performance or other injunctive relief, without bond, other security, or proof of damages, as remedy for any breach or threatened breach of this Agreement. Additionally, in the event any legal or administrative action or proceeding is brought by either party in connection with this Agreement and consistent with Section XV below, the prevailing party in such action or proceeding shall be entitled to recover from the other party all the costs, attorneys’ fees and other expenses incurred by such prevailing party as the result of the action or proceeding.

XV. NEGOTIATIONS, BINDING ARBITRATION AND GOVERNING LAW

A. Negotiations. Disputes can be expensive and time consuming for both parties. In an effort to accelerate resolution and reduce the cost of any dispute or claim related to this Agreement (“Claim”), you and Super Evil agree to first attempt to informally negotiate any Claim for at least thirty (30) days (except those Claims expressly excluded in Section XV.F below). Super Evil will send its notice to the address it has on file to the extent that you have provided additional contact information to Super Evil (e.g. by participating in a promotion or survey, or contacting a customer services representative). Otherwise, Super Evil will send its notice to the email address associated with your Account. You will send your notice to Super Evil Mega Corp 400 1st Avenue, San Mateo, CA 94401, Attn: Legal Department. Please note that this informal resolution procedure does not suspend any statutory limitation periods applicable to the bringing of a Claim.

B. Binding Arbitration. If the parties fail to resolve a Claim through negotiations, within such thirty (30)-day period, either you or Super Evil may elect to have the Claim (except as otherwise provided in Section XV.F) finally and exclusively resolved by binding arbitration by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA Rules”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”) that are in effect at the time the arbitration is initiated and under the terms set forth in this Agreement. Both the AAA Rules and the AAA Consumer Rules can be found at the AAA website, www.adr.org. In the event of a conflict between the terms set forth in this Section XV.B and either the AAA Rules or the AAA Consumer Rules, the terms in this Section XV.B will control and prevail.

Except as otherwise set forth in Section XV.F, you may seek any remedies available to you under federal, state or local laws in an arbitration action. As part of the arbitration, both you and Super Evil will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Except as otherwise provided in this Agreement, (i) you and Super Evil may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate or enter judgment on the award entered by the arbitrator; and (ii) the arbitrator’s decision is final, binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged if the arbitrator fails to follow applicable law.

BY AGREEING TO THIS ARBITRATION PROVISION, YOU UNDERSTAND THAT YOU AND Super Evil ARE WAIVING THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

C. Arbitration Fees. If we are initiating arbitration for a Claim, we will pay all costs charged by the AAA Rules for initiating the arbitration. Your share of all other fees and costs of the arbitration, including your share of arbitrator compensation, will be charged pursuant to the AAA Rules, and where appropriate, limited by the AAA Consumer Rules. Where your share of the costs is deemed to be excessive by the arbitrator, Super Evil will pay all arbitration fees and expenses.

D. Location. The arbitration will take place in your hometown area if you so notify Super Evil in your notice of arbitration or within ten (10) days following receipt of Super Evil’ arbitration notice. In the absence of a notice to conduct the arbitration in your hometown area, the arbitration will be conducted in Los Angeles, California, unless the parties agree to video, phone and/or internet connection appearances. Any Claim not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made, shall be decided exclusively by a court of competent jurisdiction in San Mateo, California, United States of America, and you and Super Evil agree to submit to the personal jurisdiction of that court.

E. Limitations. You and Super Evil agree that any arbitration shall be limited to the Claim between Super Evil and you individually. YOU AND Super Evil AGREE THAT (A) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (C) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER.

F. Exceptions to Negotiations and Arbitration. You and Super Evil agree that the following Claims are not subject to the above provisions concerning negotiations and binding arbitration: (i) any Claims seeking to enforce or protect, or concerning the validity of, any of your or Super Evil’ intellectual property rights; (ii) any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy or unauthorized use; and (iii) any claim for equitable relief. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such courts’ jurisdiction in lieu of arbitration.

G. Governing Law. Except as otherwise provided in this Agreement, this Agreement shall be governed by, and will be construed under, the laws of the United States of America and the law of the State of California, without regard to conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Other laws may apply if you choose to access the Game from outside of the United States. In such an event, those local laws shall affect this Agreement only to the extent necessary in that jurisdiction, and this Agreement shall be interpreted to give maximum effect to the terms and conditions in this Agreement. You are responsible for compliance with all local laws if and to the extent local laws are applicable. The New Zealand Consumer Guarantees Act of 1993 (the “Act”) may apply to the Game if you access the Game from, and are a resident of, New Zealand. Notwithstanding anything to the contrary in this Agreement, if the Act applies then you may have other rights or remedies as set out in the Act which may apply in addition to or instead of those set out in this Agreement.

H. Severability. You and Super Evil agree that if any portion this Section XV is found illegal or unenforceable (except any portion of Section XV.F), that portion shall be severed and the remainder of the Section shall be given full force and effect. If Section XV.F is found to be illegal or unenforceable then neither you nor Super Evil will elect to arbitrate any Claim falling within that portion of Section XV.F found to be illegal or unenforceable and such Claim shall be exclusively decided by a court of competent jurisdiction within Los Angeles, State of California, United States of America, and you and Super Evil agree to submit to the personal jurisdiction of that court.

XVI. TERMINATION

This Agreement (and all subsequent modifications, if any) shall remain effective until terminated. Both you and Super Evil may terminate this Agreement at any time for any reason or for no reason. Termination by Super Evil will be effective upon notice to you, termination or deletion of your Account, or its decision to permanently discontinue offering and/or supporting the Game, which it may do at any time in its sole discretion. You may terminate this Agreement at any time simply by not using the Site or the Game. If, however, you wish to terminate your Account, you must affirmatively do so by notifying Super Evil at support@superevilmegacorp.com as stated above. Upon termination of this Agreement, your right to use the Properties shall immediately cease.

XVII. MISCELLANEOUS

A. Assignment. Super Evil may assign this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign the Agreement without Super Evil’s prior written consent, and any unauthorized assignment by you shall be null and void.

B. Customer Contact. If you have any questions concerning these terms and conditions, or if you would like to contact Super Evil for any other reason, please contact Super Evil support at support@superevilmegacorp.com, or visit the “support” tab on the Site.

C. Entire Agreement. This Agreement represents the complete agreement between you and Super Evil concerning the Site, the Game, and the subject matter of the Agreement, and supersedes any prior or contemporaneous agreements between you and Super Evil.

D. Force Majeure. Super Evil shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Super Evil, including, without limitation, any failure to perform hereunder due to unforeseen circumstances or cause beyond Super Evil’s control such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

E. Location. The Site and the Game are operated by Super Evil in the United States. Those who choose to access the Site and/or the Game from locations outside the United States do so on their own initiative and are responsible for compliance with applicable local laws. The Software is subject to United States export controls.

F. No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Super Evil as a result of this Agreement or your use of the Site or the Game.

G. No Waiver. Super Evil’s failure to enforce any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by Super Evil of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

H. Notices. Except as otherwise expressly provided herein, all notices given by you or required under this Agreement shall be in writing and addressed to: Super Evil Mega Corp at 400 1st Avenue, San Mateo, CA 94401.

I. Reform and Severability. If any provision of this Agreement is held to be invalid or unenforceable for any reason, such provision shall be reformed to the extent necessary to make it enforceable to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect. If, however, it is determined that such provision cannot be reformed, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

J. Section Headings. The section headings used herein are for convenience only and shall not affect the interpretation of this Agreement or have any other legal effect.

K. Survival. The provisions of Sections IV, VI.A, IX, XI-XV, and XVII shall survive any termination of this Agreement.

YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF USE AGREEMENT AND AGREE THAT SELECTING THE “ACCEPT” BUTTON BELOW AND/OR YOUR USE OF ANY OF THE PROPERTIES IS AN ACKNOWLEDGMENT OF YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Privacy Policy

Privacy Policy

I. INTRODUCTION

Super Evil Mega Corp, Inc., a Delaware corporation, (“Super Evil”) is committed to respecting the privacy rights of the customers, visitors, and other users of Super Evil’s free-to-play computer game, Vainglory (the “Game”) and its related websites, including https://www.vainglorygame.com, and http://www.superevilmegacorp.com (collectively, the “Site”) and our mobile application. We created this Privacy Policy (this “Policy”) to give you, the user, confidence as you visit and use the Site or the Game, and to demonstrate our commitment to fair information practices and the protection of privacy. By visiting the Site or using the Game, you consent to our collection, use, storage, deletion and disclosure of information relating to you as set forth in this Policy. This Policy is only applicable to the Site and the Game, and not to any other third-party websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy.

If you have questions or concerns regarding this Statement, you should first contact privacy@superevilmegacorp.com.

II. GENERAL INFORMATION AND CERTIFICATIONS

A. General Disclosure

For the purpose of applicable data protection legislation, the data controller of your personal data is Super Evil Megacorp Inc. of 119 S B St, Ste A, San Mateo, CA, 94001, USA. Our EU Representative can be contacted by mailing them at one of the following addresses. Please make sure to address your letters to the DPR Group and not Super Evil Megacorp.

Country Address
Austria DPR Group, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria
Belgium DPR Group, Place de L’Université 16, Louvain-La-Neuve, Waals Brabant, 1348, Belgium
Bulgaria DPR Group, 132 Mimi Balkanska Str., Sofia, 1540, Bulgaria
Croatia DPR Group, Ground & 9th Floor, Hoto Tower, Savska cesta 32, Zagreb, 10000, Croatia
Cyprus DPR Group, Victory House, 205 Archbishop Makarios Avenue, Limassol, 3030, Cyprus
Czech Republic DPR Group, IQ Ostrava Ground floor, 28. rijna 3346/91, Ostrava-mesto, Moravska, Ostrava, Czech Republic
Denmark DPR Group, Lautruphøj 1-3, Ballerup, 2750, Denmark
Estonia DPR Group, 2nd Floor, Tornimae 5, Tallinn, 10145, Estonia
Finland DPR Group, Luna House, 5.krs, Mannerheimintie 12 B, Helsinki, 00100, Finland
France DPR Group, 72 rue de Lessard, Rouen, 76100, France
Germany DPR Group, 3rd and 4th floor, Altmarkt 10 B/D, Dresden, 01067, Germany
Greece DPR Group, 24 Lagoumitzi str, Athens, 17671, Greece
Hungary DPR Group, EMKE Building, Rákóczi Út 42, Budapest, 1072, Hungary
Ireland DPR Group, Phoenix House, Monahan Road, Cork, T12 H1XY, Republic of Ireland
Italy DPR Group, BPM 335368, Via Roma 12, 10073 , Turin, Italy
Latvia DPR Group, 4th & 5th floors, 14 Terbatas Street, Riga, LV-1011, Latvia
Lithuania DPR Group, Vilniaus g.31, Vilnius, LT- 01402, Lithuania
Luxembourg DPR Group, BPM 335368, Banzelt 4 A, 6921, Roodt-sur-Syre, Luxembourg
Malta DPR Group, Tower Business Centre, 2nd floor, Tower Street, Swatar, BKR4013, Malta
Netherlands DPR Group, Cuserstraat 93, Floor 2 and 3, Amsterdam, 1081 CN, Netherlands
Poland DPR Group, Budynek Fronton ul Kamienna 21, Krakow, 31-403, Poland
Portugal DPR Group, Torre de Monsanto, Rua Afonso Praça 30, 7th floor, Algès, Lisbon, 1495-061, Portugal
Romania DPR Group, World Trade Centre, Piata Montreal no 10, Entrance F, 1st Floor, Sector 1, Bucharest, 11469, Romania
Slovakia DPR Group, Apollo Business Centre II, Block E / 9th floor, 4D Prievozska, Bratislava, 821 09, Slovakia
Slovenia DPR Group, Trg. Republike 3, Floor 3, Ljubljana, 1000, Slovenia
Spain DPR Group, Puerta de las Naciones, Ribera del Loira 46, Madrid, 28042, Spain
Sweden DPR Group, S:t Johannesgatan 2, 4th floor, Malmo, SE – 211 46, Sweden
United Kingdom DPR Group, BPM 335368, 372 Old Street, EC1V 9AU, London, United Kingdom

 

Subject to the next paragraph, we ask that you not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or Game or otherwise to us.

If you send or disclose any sensitive personal data to us when you submit user-generated content to the Site or Game, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to the Site or the Game.

B. EU-U.S. Privacy Shield

Super Evil participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Super Evil is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s https://www.privacyshield.gov/list.

Super Evil is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Super Evil complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Super Evil is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Super Evil may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the Privacy Shield Principles, Super Evil commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Super Evil at:

privacy@superevilmegacorp.com

Super Evil has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the US. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Under certain conditions, more fully described on the https://www.privacyshield.gov/welcome, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

III. INFORMATION COLLECTION AND USE PRACTICES

A. What Basic Information Does Super Evil Collect?

We typically collect personal information that you provide to us on a voluntary basis, and you may visit areas on the Site without choosing to do so. However, in order to use certain parts of the Site and/or log-on to play the Game, you will be required to create an account by providing us your email address and selecting a unique username and password (an “Account”). In the course of maintaining your Account, you might also be asked to participate in online surveys about the Game, or in other Game-related promotional contests, participation in which is entirely voluntary. You might also desire to contact our customer support team via the “Support” tab found on the Site. In participating in such promotional activities or in contacting customer support, you might be requested to provide additional information beyond your email address, including your name, full address and phone number. In operating the Site or otherwise offering the Game, we might also request other information from you, including hardware specs, software performance metrics, game experience, and other demographic information that might be associated with your personal information, such as your gender, hobbies, occupation, platform preferences, and other game ownership information.

When you download and use our Services, we automatically collect information on the type of operating system, device you use.

We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

Please note that in utilizing certain areas of the Site (e.g. purchasing merchandise) or the Game (e.g. purchasing in-game currency), you will be requested to provide additional information in order to complete a purchase, such as your name, full address, phone number, internet protocol address (for fraud tracking purposes) and Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose. Please see Section V below regarding how third parties working on behalf of Super Evil use your personal information.

In the event that you choose to create an Account and play the Game, we also collect certain information regarding your in-Game performance and/or interactions with other users (e.g., wins / losses, recent heroes played, average number of kills / deaths etc.). These statistics are associated with your in-Game name and are publicly accessible by members of the Super Evil community. In addition, we may share your in-Game statistics with third parties in accordance with the terms and conditions set forth in this Policy. To be clear, no personal information about you, such as your email address, IP address, or other sensitive information, will be shared as a part of this process.

B. What Additional Information Does Super Evil Collect?

(1) AUTOMATIC COLLECTION. Our servers automatically recognize visitors’ domain names and internet protocol (IP) addresses (the number assigned to computers on the Internet). In addition, your web browser or Game software may transmit to Super Evil certain geographic information or other information regarding your computer, including its capabilities, hardware specs and game data processing. No personal information about you is revealed in this process. The Site may also gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.

(2) COOKIES. The Site or Game uses Analytics and Performance Cookies. These cookies are used to collect information about traffic to the Site. The information gathered does not identify any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to the Site, the websites that referred them to the Site, the pages they visited on the Site, what time of day they visited the Site, whether they have visited the Site before, and other similar information. We use this information to help operate the Site more efficiently, to gather broad demographic information and to monitor the level of activity on the Site.

We use Google Analytics. Google Analytics uses its own cookies. It is only used to improve how the Site works. You can find out more information about Google Analytics cookies here:
https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.

You can find out more about how Google protects your data here:
https://www.google.com/analytics/learn/privacy.html.

You can prevent the use of Google Analytics relating to your use of the Site by downloading and installing the browser plugin available via this link:
http://tools.google.com/dlpage/gaoptout?hl=en-GB.

We use the Conversion Tracking Pixel service of Facebook, Inc. This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remains anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/.

Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside of Facebook. In addition, a cookie will be saved onto your computer for these purposes.

Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians.

Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/.

Super Evil also works with Unity Ads and Iron Source to serve ads within the game. If you wish to limit behaviorally targeted advertising, you can do so by limiting ad tracking in your device settings. Please note that opt-outs are specific to each browser and device and it may take a little bit of time before your opt-out will take effect.

Ad networks can use cookies, web beacons, and other tracking technologies to collect or receive data about you and might claim controller rights over your personal data. For more information about their privacy practices and opt-out possibilities, please review their privacy policy:
Unity Ads – https://unity3d.com/legal/privacy-policy

Iron Source – https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy

C. Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Site or Game. If you created a profile, you will have been asked to check a tick box indicating your agreement to provide this data in order to play the Game. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use the Site or Game.

D. What Does Super Evil Do With Collected Information?

(1) PERSONAL INFORMATION. We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us, to comply with the law or as otherwise described in this Policy. We may use your personal information to verify your identity or to check your qualifications, to inform you of any changes to the Site or Game, or to send you additional information about Super Evil. We may also use your information to contact you should we believe that you are in violation of the Terms of Use Agreement (“Terms of Use”). If you do not want us to share your personal information with these companies, you may contact us at: privacy@superevilmegacorp.com.

(2) COMPELLED DISCLOSURES OF PERSONAL INFORMATION. In certain situations, Super Evil may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with requirements of the law or comply with legal process served on Super Evil (b) protect and defend the rights or property of Super Evil or the users of the Site or Game, or (c) act under unusual, extraordinary or emergency circumstances to protect the safety of the public or users of the Site or Game.

(3) SALE OF INFORMATION. In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through the Site or otherwise collected in connection with the Game. If Super Evil or substantially all of its assets are acquired, customer information and personal information will be one of the assets transferred to the acquirer. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Site.

(4) ACCESS TO INFORMATION. At any time you may request access to the information that we have from you, or request that we remove all information about you from our database by contacting us in accordance with Section VII.A below.

(5) Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using the Site or Game, you agree to this transfer, storing or processing. As noted in Section II of this Privacy Policy we are a participant in the EU-U.S. Privacy Shield and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

(6) We will only retain your personal data until you request to close your account unless a longer retention period is required or permitted by law (for example, for regulatory purposes).

(7) We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfil obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

E. Notice Concerning Children

PLEASE NOTE: We are a general audience site, and do not direct any of our content specifically at children under 16 years of age. The Site and the Game are not intended for children under the age of 16. We understand and are committed to respecting the sensitive nature of children’s privacy online, and as such do not knowingly collect any personal information from any user under age 16. If we learn or have reason to suspect that a Site or Game user is under age 16, we will promptly delete any personal information in that user’s Account.

IV. SECURITY

The Site and the Game have security measures in place to help protect against the loss, misuse, and alteration of the information that we obtain from you. We store your personal information on our servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to protect the security of such information. In addition, we restrict access to personal information to Super Evil employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Site and the Game. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us through the use of the Game or the Site and we make no assurances about our ability to prevent any such loss or misuse to you or to any third party. You acknowledge and agree that you provide such information and engage in such transmissions at your own risk.

When you enter information, we encrypt the transmission of that information using secure socket layer technology (SSL). If you have any questions about the security of your personal information, you can contact us at privacy@superevilmegacorp.com.

V. WEBSITE AREAS BEYOND OUR CONTROL

A. Third Party Websites

The Site contains links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

B. Opt-Out Preferences

Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site or Game may be ineffective upon opt-out.

Access. You may access the data we hold about you at any time by contacting us directly.

Amend. You can also contact us to update or correct any inaccuracies in your personal data.

Move. Your data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.

Erase and forget. In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

You may contact us at privacy@superevilmegacorp.com or 400 1st Ave, San Mateo, CA, 94401, USA anytime for any other questions you may have about your personal data and our use of such personal data.

VI. SERVICE PROVIDERS

We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf, such as to fulfill product orders, collect billing information and process payments. While providing services for us, these companies may access your personal information.

To the extent applicable, we require these entities to comply with this Policy and appropriate confidentiality and security measures. Some of the pages within the Site utilize masking techniques to serve content to you from our partners while preserving the look and feel of our Site. Please be aware that you are providing your personal information to these third parties, and are doing so pursuant to the third party’s privacy policy.

VII. CONTACT INFORMATION AND POLICY UPDATES

A. Contacting Us

If you have any questions about this Policy, our practices regarding your personal information related to the Site or Game, or if you would like to have us remove your information from our database and deactivate your Account, please feel contact us at privacy@superevilmegacorp.com. Upon request Super Evil will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or amend it by emailing our Customer Support at privacy@superevilmegacorp.com, or by contacting us by postal mail at the contact information listed below. We will respond to your request to access within 30 days of receipt of the request. Please note that the deletion of your data will lead to the termination of your Account and applicable services.

B. Updates and Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

BY USING THE SITE AND/OR THE GAME, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE OR THE GAME.

C. Additional Policies

There are additional Super Evil legal policies that govern your use of the Site and the Game. Please take time to review and familiarize yourself with the Terms of Use.

Effective Date: June 19, 2019

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